Technical Support SME

360 IT Professionals

9 years ago

Chicago, IL

Onsite

Contract

Senior

0 applicants

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About this role

A Technical Support SME role supporting transit-oriented software systems, providing troubleshooting, system configuration, and support for users, primarily onsite in Chicago. The position requires a background in information technology and experience supporting transit software, with a focus on customer service and technical problem-solving.

Skills

Qualifications

Bachelor's degree in IT or related field5+ years experience with application systemsExperience in Transit Software support

About 360 IT Professionals

clutch.co

Clutch is a B2B ratings and reviews platform that helps businesses find and evaluate service providers—software developers, digital marketing agencies, IT firms, and consultants—through verified client reviews, detailed company profiles, and project case studies. It aggregates vendor rankings by service, location, and industry, publishes research and market reports, and provides tools for shortlisting and contacting firms. Buyers use Clutch for transparent, research-backed vendor selection, while providers use it to showcase work and build credibility through client feedback. Founded in 2012 and headquartered in Washington, D.C., Clutch serves a global marketplace of buyers and service providers.