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Technical Support Spec I at Centerstone - ApplyBlast

Technical Support Spec I

Centerstone

3 months ago

3.5 on Glassdoor

Bradenton, Florida, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The Technical Support Specialist provides tier 2 support to end-users on hardware and software issues within a nonprofit behavioral health system. Responsibilities include troubleshooting, installing operating systems, configuring peripherals, and maintaining inventory while adhering to IT security protocols. The role requires strong communication skills and the ability to work independently or collaboratively to resolve technical problems.

Responsibilities

Provide tier 2 technical support via phone, email, and in-person
Diagnose and resolve hardware and software issues
Install and configure desktop operating systems and peripherals
Maintain inventory of desktop hardware and software
Ensure compliance with IT policies and security protocols

Skills

Qualifications

Bachelor's degree in Computer Science or Information TechnologyA+ CertificationMicrosoft Office CertificationMicrosoft Windows Certification

About Centerstone

centerstone.org

Headquarters

Nashville, Tennessee, United States

Company Size

1001-5000 employees

Founded

1955

View Profile

Centerstone, a nonprofit health system, provides a wide range of mental health & addiction treatments for adults, children, families, veterans & military.