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Technical Support Specialist 1 at Nissan Motor Co., Ltd. - ApplyBlast

Technical Support Specialist 1

Nissan Motor Co., Ltd.

4 months ago

3.8 on Glassdoor

Smyrna, Tennessee

Hybrid

Full Time

Senior

0 applicants

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About this role

A Techline Support Specialist provides technical assistance and direction to dealership service technicians, handling vehicle maintenance and repair inquiries via email, phone, and chat. The role involves documenting new vehicle incidents, searching databases for solutions, preparing reports for engineering staff, and contributing feedback to improve countermeasure procedures across Nissan departments.

Responsibilities

Respond to technician cases via email, phone, or chat with technical information
Document new vehicle incidents and prepare reports for engineering investigation
Search databases for similar matches and update existing technical reports
Provide technical assistance and direction regarding vehicle maintenance and repair
Analyze customer viewpoints and recommend actions based on customer needs and values

Skills

Qualifications

ASE Master Certification (A1 through A8)OEM Master CertificationTwo-Year Associate Degree

About Nissan Motor Co., Ltd.

nissan-global.com

Headquarters

Takashima, Kanagawa, Japan

Company Size

10001+ employees

Founded

1933

View Profile

Nissan Motor Corporation Global Website: Visit the site for information about Nissan, sustainability, IR, and innovation. This site also provides various Nissan initiatives, including design, safety, quality, and community engagement.