Command
The Technical Support Specialist 1 is an entry‑level technician in Command Alkon’s Support organization, trained on product functionality and support processes. The role provides Level 1 assistance for hardware, software, SaaS, and mobile solutions, owning customer issues through resolution while keeping customers informed.
Headquarters
Birmingham, Alabama, United States
Company Size
501-1000 employees
Founded
1976
Command Alkon is a provider of cloud-based software and data solutions for heavy construction materials and operations, serving contractors, project owners, materials suppliers, and haulers. Its platform automates and streamlines workflows across dispatch, materials management, quality and testing, logistics, and plant operations to improve collaboration, reduce errors, and speed project delivery. Command Alkon offers mobile and cloud tools plus integrations with industry systems to provide real-time visibility, compliance, and traceability across the concrete and asphalt supply chain. Companies use it to simplify operations, boost productivity, and ensure materials quality.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Command.
Command didn’t post a salary, so this is our estimate from similar listings.
10% below the average for this role