ServiceTitan
The Technical Support Specialist - Back Office role involves serving as the primary point of contact for customers, providing technical assistance via phone, chat, email, and screen-sharing to resolve issues with ServiceTitan's software. The position requires becoming a product expert, developing creative solutions, and de-escalating customer concerns while maintaining a high quality of service. This role offers significant opportunities for career growth and internal transfers within the organization.
Headquarters
Glendale, California, United States
Company Size
1001-5000 employees
Founded
2012
Our all-in-one software is built for home and commercial contractors to keep all their service visits and construction projects running smoothly.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ServiceTitan.
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