Technical Support Specialist (Broadcast) - EMEA (Job Req #2026-053)
Ross Video
About this role
A Technical Support Specialist at Ross Video provides expert assistance for broadcast systems and products, assisting customers both remotely and onsite. The role involves troubleshooting, resolving technical issues, and enhancing customer satisfaction through effective support and documentation.
Skills
About Ross Video
rossvideo.comRoss Video is a global provider of live production technology serving broadcasters, sports venues, live events, houses of worship, government and corporate customers. The company designs and manufactures production switchers, routing and signal processing, real‑time graphics, production automation, robotic camera systems, replay/servers and IP‑centric infrastructure plus control and monitoring software. Ross focuses on modular, interoperable systems and developer-friendly integrations, backed by worldwide sales, engineering and support. Headquartered in Canada, it combines hardware, software and services to power fast, reliable live video and streaming workflows.
About Ross Video
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$50k – $70k
per year