Knology Holdings
The Technical Support Specialist- Commercial provides first-level customer support for WOW! Business Voice & Data Products to SMB and Enterprise customers within a 24/7 support organization. This role involves diagnosing, troubleshooting, and resolving technical issues via inbound calls, tickets, and chat while collaborating with customers, vendors, and internal teams. The position requires strong analytical skills and the ability to communicate technical information effectively in a fast-paced environment.
Headquarters
Englewood, Colorado, United States
Company Size
1001-5000 employees
Founded
1996
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Knology Holdings.
41% below the average for this role