Technical Support Specialist, CRM Systems (Microsoft Dynamics 365)
Solutionsmetrix
About this role
A Technical Support Specialist role focusing on Microsoft Dynamics 365 (CRM) where the candidate will assist customers, troubleshoot issues, and optimize support workflows within a collaborative environment. The position involves direct client interaction, problem solving, and process improvement to ensure customer success.
Skills
About Solutionsmetrix
solutionsmetrix.comSolutions Metrix is a CRM consulting firm and trusted Salesforce partner that helps organizations adopt, configure, and optimize CRM systems. With 18 years of experience and more than 500 projects, they focus on driving CRM adoption through practical implementation, integrations, training, and ongoing support. Branded as "Your CRM Solutions Leader," they align CRM capabilities with business processes to improve user adoption and measurable outcomes. Clients engage Solutions Metrix for its Salesforce expertise and hands-on approach to realizing ROI from CRM investments.
About Solutionsmetrix
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Solutionsmetrix.
Salary
$64k – $85k
per year
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