Technical Support Specialist - DACH
ninjaone
About this role
A NinjaOne Technical Support Specialist provides customer support by troubleshooting technical issues across Windows, Mac, and Linux platforms. The role involves collaborating with various internal teams to resolve product issues, deliver training, and create knowledge base content, all while ensuring high-quality customer interactions.
Skills
About ninjaone
ninjaone.comNinjaOne is an IT operations and endpoint management software company. Its platform helps organizations monitor, manage, patch, and support endpoints such as laptops, servers, and mobile devices, including remote monitoring and management, backup, and help desk functions.
About ninjaone
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for ninjaone.
Salary
$81k – $108k
per year