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Technical Support Specialist - Digital Solutions at Stryker - ApplyBlast

Technical Support Specialist - Digital Solutions

Stryker

2 months ago

4.0 on Glassdoor

Ulloa, Costa Rica

Hybrid

Full Time

Junior

0 applicants

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About this role

The role involves serving as the primary point of contact for customer cybersecurity, compliance, and technical documentation inquiries, managing support requests, and coordinating security assessments. It also includes leading technical discussions, partnering with cross‑functional teams, maintaining documentation, and developing knowledge‑base content to improve operational efficiency and customer experience.

Responsibilities

Respond to customer cybersecurity and product inquiries
Manage support requests through case and communication platforms
Lead technical discussions with customer IT teams on implementation and troubleshooting

Skills

Qualifications

Bachelor's degree in Information Technology, Engineering, Business Administration, Healthcare Administration or related field

About Stryker

stryker.com

Headquarters

Portage, Michigan, United States

Company Size

10001+ employees

Founded

1941

View Profile

Stryker is a global medical technology company that develops and sells a broad range of medical devices, equipment, and services. The company serves healthcare markets across the Americas, Asia Pacific, Europe, and the Middle East & Africa. Stryker's products span areas including surgical equipment, orthopedics, and medical instruments.