Fortinet
The Technical Support Specialist role focuses on troubleshooting and resolving issues with Fortinet's Secure Access Service Edge product, FortiSASE. The position involves analyzing customer system information, recommending corrective actions, and providing technical education to address knowledge gaps. The specialist manages customer communications and escalations to ensure case closure and satisfaction.
Headquarters
Sunnyvale, California, United States
Fortinet delivers cybersecurity everywhere you need it. We secure the entire digital attack surface from devices, data, and apps and from data center to home office.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Fortinet.