Technical Support Specialist (Hybrid / Dnipro)
HealthJoy(7 days ago)
About this role
HealthJoy is seeking a Technical Support specialist to assist with the deployment and management of IT equipment and support both onsite and remote employees. The role involves maintaining IT systems, troubleshooting issues, and contributing to process improvements within a fast-growing, health-focused company.
Required Skills
- Troubleshooting
- Hardware Support
- Software Support
- Network Troubleshooting
- IT Support
- Ticketing Systems
- Remote Support
- Hardware Management
- Customer Service
- English
About HealthJoy
healthjoy.comHealthJoy is an employee benefits platform that simplifies the healthcare experience by connecting employees to the care they need and guiding them through their benefits. Its mobile and web app pairs AI-enabled navigation with live care concierges to deliver telemedicine, provider search and booking, prescription support, cost transparency, mental health access and specialty care coordination. Sold to employers and brokers, HealthJoy aims to boost benefits utilization, reduce unnecessary spend, and improve member experience through real-time guidance and integrations with insurers and HR systems.
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