Washington University in St. Louis

Technical Support Specialist I - WashU IT

Washington University in St. Louis(7 days ago)

OnsiteFull TimeJunior$46,302.4 - $74,976.8IT Support
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About this role

This role provides technical support for desktop computer systems within a university setting, assisting staff, faculty, and students with operating systems, software, hardware, and networking issues. It involves responding to high-volume support tickets and collaborating with higher-level technical teams. The position requires a broad understanding of enterprise office technologies and some project-related tasks.

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Required Skills

  • Customer Service
  • Technical Support
  • Windows
  • Hardware
  • Software
  • Networking
  • Troubleshooting
  • Ticketing
  • System Administration
  • Help Desk

Qualifications

  • High School Diploma
  • 2 Years Desktop Support
Washington University in St. Louis

About Washington University in St. Louis

washu.edu

At WashU, we’re connecting learners, thinkers, leaders and doers who inspire each other to ask big questions and find real solutions — together.

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