Technical Support Specialist I

Playlist

21 days ago

3.2 on Glassdoor

Remote

Full Time

Junior

1 applicant

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About this role

The role involves providing escalated technical support to customers of Mindbody's software products, utilizing multiple communication channels, and ensuring high-quality service. The support specialist troubleshoots complex issues, documents interactions, and collaborates with internal teams. The position aims to retain customers, drive satisfaction, and contribute to customer revenue growth.

Skills

Qualifications

High School Diploma

About Playlist

playlist.com

Industry

Technology

Playlist is a technology company that powers the experiences economy by bringing together brands like Mindbody, ClassPass, and Booker into a single platform. It builds software and consumer-facing marketplaces that connect people to movement, mindfulness, and other wellness and experiential services. Its products help operators manage bookings, class discovery, memberships and business operations while enabling consumers to find and book experiences. Headquartered in San Luis Obispo, CA, Playlist frames its mission around building technology that makes wellness and meaningful experiences more accessible.

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