Technical Support Specialist II - 3rd Shift
7-Eleven
About this role
The Tier 2 Technical Support Specialist provides advanced technical support for store leaders, franchisees, and internal teams by troubleshooting complex IT issues related to store technologies, networking, and system configurations. They analyze recurring issues, assist with escalations, work on process improvements, and train support staff to enhance overall support efficiency.
Skills
About 7-Eleven
eleveninc.comN/A
Recent company news
The former Speedway in Annandale is now 7-Eleven
2 hours ago
7-Eleven, Inc. Serves Up the Ultimate Pi Day Flavor Formula
3 days ago
7-Eleven Rolls Out Annual Pi Day Offers
2 days ago
Group Eleven Closes C$12M Bought Deal Private Placement, Including Full Exercise of C$1.56M Underwriters' Option
19 hours ago
7-Eleven Serves Up the Ultimate Pi Day Flavor Formula
6 hours ago
About 7-Eleven
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for 7-Eleven.
Salary
$48k – $52k
per year
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