Characterstrong
The Technical Support Specialist (L2) provides advanced technical assistance to CharacterStrong customers, handling escalated issues that Level 1 support cannot resolve. The role involves troubleshooting operating systems, enterprise applications, and network connectivity, while collaborating with product, engineering, and infrastructure teams to maintain service quality.
Headquarters
Puyallup, Washington, United States
Company Size
51-200 employees
Founded
2016
CharacterStrong creates character education and social-emotional learning (SEL) curricula and professional development for K–12 schools and districts. They offer lesson-ready classroom resources, advisory curricula, educator training, coaching, and implementation supports designed to build student character, relationships, and positive school culture. Their materials are research-informed and built to integrate into school schedules to support whole-child development. Schools and districts use CharacterStrong to improve student social skills, behavior, and teacher practice through sustained implementation and coaching.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Characterstrong.
7% below the average for this role