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Metabolon, Inc.
Metabolon is seeking a Technical Support Specialist to serve as the primary contact for customers using Verus LC/MS-based metabolomics profiling kits. The role involves troubleshooting kit usage, instrument compatibility, and data analysis issues while providing responsive support via email and webforms. This position requires collaboration with internal teams to resolve complex scientific and software challenges and improve the overall support model.
Headquarters
Morrisville, North Carolina, United States
Company Size
201-500 employees
Founded
2000
Metabolon is a metabolomics company that uses small-molecule profiling to generate biological insights for life‑sciences research and drug development. They combine advanced analytical chemistry, high‑throughput lab services, and bioinformatics to identify metabolites, discover biomarkers, and reveal mechanisms of action. Metabolon’s data products and services support pharmaceutical, biotech, diagnostic, and academic customers seeking to accelerate drug discovery, translational research, and precision medicine. Clients rely on Metabolon for standardized metabolite profiling and integrated interpretation that turns complex metabolite data into actionable insight.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Metabolon, Inc..
Metabolon, Inc. didn’t post a salary, so this is our estimate from similar listings.
33% below the average for this role
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