Technical Support Specialist (Part Time)
Crumbl
About this role
The Tech Support Specialist I provides technical support to Crumbl franchise locations, troubleshooting software remotely, coordinating hardware installations, and assisting end-users of varying technical expertise through support tickets. The role focuses on ensuring efficient problem resolution, documentation, and knowledge sharing to enhance franchise operations.
Skills
Qualifications
About Crumbl
crumbl.comCrumbl is a gourmet cookie and dessert bakery known for large, freshly baked cookies and rotating, trendy flavors that change weekly. They offer takeout, delivery, pickup, catering, and online/mobile ordering so customers can get fresh cookies made daily. Operated as a franchise, Crumbl has locations across the U.S. and Canada and is recognized for its strong branding and social-media-driven flavor drops.
Recent company news
WBNGTropical Smoothie Cafe and Crumbl hold soft opening along Vestal Parkway
4 days ago
Bloomberg.comThe Cracks in Crumbl’s Cookie Empire Are Showing
Dec 12, 2025
AL.comFamous cookie company brings back fan-fave menu item that doesn’t include cookies
3 weeks ago
The Hollywood ReporterCrumbl, The Cookie That Broke the Internet
Oct 17, 2025
MashedWhy We're Worried About Crumbl Cookies
Dec 25, 2025
About Crumbl
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Crumbl.
Salary
$30k – $35k
per year