Technical Support Specialist -Police
City of Philadelphia
About this role
This role provides technical support to the 911 Call Center, handling incident and information requests related to IT services, troubleshooting hardware and software issues, and assisting with the installation and maintenance of PC hardware and peripherals in a police environment. The position requires quick problem resolution, customer communication, and on-site support for remote police locations.
Skills
Qualifications
About City of Philadelphia
phila.govThe City of Philadelphia’s official website provides residents, businesses, and visitors with centralized access to municipal services, permits, licenses, and public records. It offers online tools for payments, permit and license applications, reporting city issues, and viewing department programs, news, and emergency alerts. The site supports multiple languages and provides transparency through data, resources, and guidance to simplify interactions with city government.
About City of Philadelphia
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$45k – $56k
per year