Technical Support Specialist- SaaS
Rockwell Automation(5 days ago)
About this role
Rockwell Automation is seeking a Customer Support Specialist to act as a product expert, assisting customers with product functionality and support concerns. The role involves troubleshooting, documenting issues, collaborating with teams, and supporting customer success in a hybrid work setting based in Pune.
Required Skills
- SQL
- Customer Support
- Troubleshooting
- B2BSaaS
- Product Knowledge
- Customer Success
- Technical Support
- Communication
- Documentation
- Collaboration
About Rockwell Automation
rockwellautomation.comWe connect the imaginations of people with the potential of technology to expand what is humanly possible, making the world more productive and sustainable.
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