GLORY
The Technical Support Specialist provides Level 2 hardware and software support to UK and Ireland Field Service Engineers and the internal customer helpdesk. The role involves managing technical escalations to resolution, utilizing remote device management platforms, and performing technical analysis to implement efficiency improvements. Additionally, the specialist creates technical documentation and develops diagnostic scripts to enhance service operations.
Headquarters
Lisle, Illinois, United States
Company Size
5001-10000 employees
Founded
1982
Glory makes, sells, and services sophisticated, high-quality cash-transaction devices and powerful software that integrate with your operations to create secure, seamless cash experiences.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for GLORY.
GLORY didn’t post a salary, so this is our estimate from similar listings.
33% below the average for this role