Technical Support Specialist - Student Position
Wix
About this role
A Technical Support Specialist at Wix is responsible for providing expert assistance to users, troubleshooting issues, and collaborating with engineering and product teams to improve the user experience. The role involves handling technical problems, documenting processes, and contributing to knowledge bases. It is designed for students pursuing a technical degree who are interested in startup environments.
Skills
Qualifications
About Wix
wix.comWix is a cloud-based web development platform that lets individuals and businesses build, host, and manage professional websites and online stores via drag-and-drop tools and customizable templates. It bundles hosting, domains, eCommerce, bookings, payments, SEO and marketing tools, an app marketplace, and a developer platform (Velo) for custom code and integrations. Aimed at small businesses, creators, and agencies, Wix provides an all-in-one, low-code/no-code solution with built-in analytics and customer-management features. Users choose Wix for its ease of use, extensive templates, and ecosystem of apps and services.
About Wix
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Wix.
Salary
$46k – $64k
per year