Filed
The Technical Support Specialist, Tax role provides remote support to tax firms using Filed's AI-powered tax preparation software. This position involves troubleshooting technical issues, reproducing bugs, and writing clear tickets for engineering teams to resolve customer problems efficiently. The role requires a background in tax preparation and experience with major tax platforms to ensure accurate and timely support during high-demand periods like tax season.
AI tax preparation and review software for accounting firms. Filed preps and reviews returns inside CCH Axcess, Lacerte, Drake and ProConnect.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Filed.
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