Filed
The Technical Support Specialist, Tax role at Filed involves providing rapid, expert support to tax firms during peak seasons, troubleshooting issues within Filed and other tax software platforms, and translating customer problems into actionable engineering tickets. This position requires a former tax preparer to leverage their domain expertise to ensure customer success while contributing to product development and quality assurance processes. The role offers significant exposure to software engineering and opportunities for career growth into QA, product, and customer success functions within a fast-growing, transparently compensated company.
AI tax preparation and review software for accounting firms. Filed preps and reviews returns inside CCH Axcess, Lacerte, Drake and ProConnect.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Filed.