Technical Support Specialist
Carrier(1 month ago)
About this role
A Technical Support Specialist at Sensitech (a Carrier Global subsidiary) supports the reliability and technical performance of IoT-based supply-chain monitoring solutions used in temperature-sensitive industries such as food and pharmaceuticals. Based in Mexico City, the role is focused on ensuring strong customer experience and contributing to operational excellence in cold‑chain environments.
Required Skills
- Technical Troubleshooting
- Problem Solving
- Hardware Support
- Software Support
- ERP
- Ticketing Systems
- Root Cause Analysis
- Documentation
- Customer Communication
- Training Delivery
+2 more
Qualifications
- High School Diploma
- AA/AS Degree
About Carrier
carrier.comCarrier is a global leader in intelligent climate and energy solutions
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