Technical Support Specialist
Jet Support Services, Inc.
About this role
The Technical Support Specialist at JSSI provides frontline IT support for end-user computing, conference room A/V systems, and software applications at the Chicago office. The role emphasizes strong customer service, troubleshooting, and contributing to IT projects that maintain operational continuity. The position supports the company’s aviation services by ensuring reliable user technology and communications.
Skills
Qualifications
About Jet Support Services, Inc.
jetsupport.comJet Support Services, Inc. (JSSI) provides maintenance support and related services for business aviation, including hourly cost maintenance programs, parts and leasing services, and advisory support for aircraft engines, APUs, and airframes. The company serves aircraft owners, operators, and fleet managers with programs designed to help manage maintenance planning and operating costs.
Recent company news
National TodayJet Support Service announces modernized brand and new website
1 week ago
Crain's Chicago BusinessMolly Hennessy
2 weeks ago
PR NewswireJSSI Appoints Molly Hennessy as Chief Product and Technology Officer to Accelerate Digital Innovation
Nov 11, 2025
Aviation International NewsRoundtable: Maintenance’s Next Horizons with Data, SMS
Sep 1, 2025
Built In Chicago11 Top Aerospace Companies in Chicago to Know
Jan 7, 2026
About Jet Support Services, Inc.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Jet Support Services, Inc..
Salary
$70k – $80k
per year