Technical Support Specialist

Rockwell Automation(10 days ago)

HybridFull TimeJunior$49,840 - $74,760Customer Support

About this role

Rockwell Automation, in partnership with Fiix, is seeking a Technical Support Specialist to provide customer-facing product support and troubleshooting for their maintenance management software. The role involves collaborating with teams, documenting issues, and sharing best practices to enhance customer success. It offers a hybrid working model across Canada and a comprehensive benefits package.

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Required Skills

SQL
Customer Support
Troubleshooting
Web Services
APIs
MySQL
Ticketing Systems
Problem Solving
Relationship Building
Scripting

Qualifications

High School diploma or GED

About Rockwell Automation

rockwellautomation.com

We connect the imaginations of people with the potential of technology to expand what is humanly possible, making the world more productive and sustainable.

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