Technical Support Specialist
Lirio
About this role
The Technical Support role within Customer Operations supports, manages, and troubleshoots client environments and services. This position requires hands-on experience with REST services, API tools, and various communication and monitoring platforms.
Skills
Qualifications
About Lirio
lirio.comLirio is a personalization engine for digital health that combines behavioral science and AI to create hyper-personalized health experiences. The company uses data science, behavioral nudges (e.g., "precision nudging") and automated orchestration to tailor messaging, timing and channels for individual patients or members to boost engagement, adherence and clinical outcomes. Its platform is aimed at health plans, providers and digital health companies that need scalable, evidence-based interventions. Lirio emphasizes measurable results and continuous optimization through analytics and AI-driven experimentation.
Recent company news
Business WireLirio Appoints Inaugural Advisory Board to Drive the Company’s Next Phase of Growth
Oct 1, 2025
ForbesShe Scaled A Company. Now She’s Scaling Impact
Aug 21, 2025
NewsweekWith Ohai.ai, Sheila Lirio Marcelo Is Building Solutions for the Care Economy
Sep 23, 2025
New York YIMBYConstruction Progresses on The Lirio at 364 West 54th Street in Hell’s Kitchen, Manhattan
Jun 11, 2025
Business WireLirio Debuts Behavioral-Science Backed Patient Engagement Solution for Life Sciences Organizations
Oct 28, 2025
About Lirio
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Lirio.
Salary
$60k – $70k
per year