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Technical Support Specialist at QuidelOrtho - ApplyBlast

Technical Support Specialist

QuidelOrtho

5 months ago

3.4 on Glassdoor

Philippines

Hybrid

Full Time

Senior

0 applicants

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About this role

A Technical Support Specialist at QuidelOrtho provides remote expert technical solutions for in vitro diagnostics assays and instruments to global customers. The role involves leading troubleshooting using methodologies like Kepner-Tregoe, training end users, and ensuring compliance with cGMP and QSR regulations. Candidates must possess deep technical knowledge of laboratory systems and a strong understanding of clinical significance in diagnostic testing.

Responsibilities

Provide expert technical solutions for assay and instrument issues globally
Lead troubleshooting management using Kepner-Tregoe analytical methodologies
Train end customers and Technical Solution Center staff on systems
Ensure strict compliance with cGMP and QSR regulatory requirements
Identify root causes of customer-reported technical issues

Skills

Qualifications

Degree in Medical TechnologyDegree in Medical Laboratory ScienceBS in Biomedical Engineering

About QuidelOrtho

quidelortho.com

Company Size

5001-10000 employees

Founded

1937

View Profile

QuidelOrtho is a global diagnostics company that provides vital health information across the entire healthcare continuum, from home to hospital and lab to clinic. The company offers a broad portfolio of diagnostic solutions including point-of-care rapid tests, immunohematology systems, molecular diagnostics platforms, clinical chemistry and immunoassay analyzers, and lab management software. QuidelOrtho's products — such as the VITROS™, SOFIA™, ORTHO VISION™, and QUICKVUE™ lines — are designed to deliver fast, accurate, and actionable results to improve patient care, safety, and treatment decisions.