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Technical Support Specialist at Booz Allen Hamilton - ApplyBlast

Technical Support Specialist

Booz Allen Hamilton

4 months ago

Arlington, VA

Hybrid

Full Time

Junior

0 applicants

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About this role

A Technical Support Specialist at Booz Allen serves as a frontline IT resource for the Department of Defense, providing hands-on troubleshooting and system maintenance to ensure mission readiness. The role involves collaborating with cybersecurity and network partners to sustain critical communications systems while managing ticketing workflows in fast-paced environments. Candidates must possess strong problem-solving skills and the ability to resolve hardware, software, and network issues with minimal oversight.

Responsibilities

Provide frontline IT support to warfighters and enterprise users
Troubleshoot hardware, software, and network issues efficiently
Maintain and manage Active Directory user and group accounts
Execute system maintenance, imaging, and patching workflows
Document actions clearly for audit and compliance requirements

Skills

Qualifications

TS/SCI Security ClearanceSecurity+ CESSCP CertificationCCNA-SecurityGSEC Certification

About Booz Allen Hamilton

boozallen.com

Headquarters

Tysons, Virginia, United States

Company Size

10001+ employees

Founded

1914

View Profile

Booz Allen Hamilton is an advanced technology and management consulting firm that helps government and commercial clients transform missions using analytics, digital, engineering, and cybersecurity capabilities. The company designs and deploys data-driven, AI-enabled, cloud and cyber solutions to advance civil, defense, and national security priorities as well as enterprise modernization and operational resilience. Founded in 1914 and headquartered in McLean, Virginia, Booz Allen combines deep technical expertise and expert services—strategy, systems engineering, and program support—to deliver outcomes for public- and private-sector programs.