Technical Support Specialist

As a Technical Support Specialist at Adaptive, you will assist customers with advanced technical issues, analyze logs, and diagnose integration failures within the construction industry's AI operating system. This role serves as a bridge between support and engineering, requiring the ability to reproduce issues, create detailed escalation tickets, and produce technical troubleshooting content. The position offers a clear path toward becoming a Technical Support Engineer while working with a team focused on digitizing the construction sector.