Swap
Swap is seeking a Support Specialist to handle technical escalations for merchants, investigating issues across APIs, webhooks, payments, and logistics. This role blends troubleshooting with education, acting as a bridge between customers and product/engineering teams while creating documentation and improving support processes.
Headquarters
London, England, United Kingdom
Swap is the infrastructure for the agentic commerce future. Sell anything, anywhere — from one platform. Swap enables global commerce through cross-border, tax, demand planning, and returns.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Swap.
Swap didn’t post a salary, so this is our estimate from similar listings.
22% below the average for this role