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© All Rights Reserved. ApplyBlast.com
Routeware
The Tier 1 Technical Support Specialist serves as the first point of contact for customers, handling support calls and tickets, troubleshooting software and hardware issues, and ensuring issues are resolved or escalated appropriately. The role involves clear communication, documentation, and collaboration with internal teams while participating in a rotating after‑hours support rota.
Headquarters
Austin, Texas, United States
Company Size
201-500 employees
Founded
1999
Routeware Inc. provides integrated technology solutions for waste and recycling operations, combining cloud software, field mobile apps, and hardware to support routing, fleet telematics, collection management, billing, and customer service. Its products help municipalities and private haulers increase collection efficiency, boost recycling performance, reduce costs, and deliver operational visibility through analytics and reporting. Routeware focuses on end-to-end solutions that streamline routing and field workflows while improving citizen engagement and program outcomes.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Routeware.
Routeware didn’t post a salary, so this is our estimate from similar listings.
24% below the average for this role
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