Akima
The role provides technical assistance and support for computer systems, software, and hardware, handling queries in person, via ticketing system, or phone. Responsibilities include troubleshooting LAN/WAN issues, remote diagnostics, hardware/software installation, and creating documentation while maintaining confidentiality and customer communication.
Akima is a government contractor delivering IT, logistics, and other mission-critical services to the U.S. federal government through its 8(a) companies. As a global enterprise, Akima provides agile, integrated solutions that advance federal missions. Proudly Alaskan and an Alaska Native Corporation (ANC), Akima combines local roots with broad national capability.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Akima.
16% below the average for this role