UDR, Inc.
The Technical Support Specialist provides Tier 1 assistance to internal and external users for hardware, software, and network issues, handling tickets and calls via ServiceNow. The role includes on‑call rotations, equipment shipping, documentation, and end‑user training, with a focus on delivering quality customer service.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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