passportcard
PassportCard Labs is seeking an experienced Technical Support Specialist to provide internal user support by diagnosing and resolving hardware, software, and network issues. The role requires maintaining high service standards, managing service tickets, and collaborating with technical teams to escalate complex problems. This position demands strong technical abilities in Active Directory, Windows, macOS, and Exchange Online, alongside excellent customer service and communication skills.
PassportCard Global is a cross-border health and travel insurance provider focused on fast, digital-first service for travelers and international populations. The company emphasizes instant payouts and paperless claims to simplify access to care. It also offers 24/7 expert support and a seamless claims-management experience to handle medical needs abroad.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for passportcard.
passportcard didn’t post a salary, so this is our estimate from similar listings.
10% below the average for this role