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Technical Support Specialist at DLH - ApplyBlast

Technical Support Specialist

DLH

1 month ago

3.6 on Glassdoor

Bethesda, Maryland, United States

Onsite

Full Time

Junior

0 applicants

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About this role

This role provides hardware and software support to a diverse staff and end-user population, requiring experience with both Mac and Windows operating systems. The specialist will diagnose and troubleshoot customer concerns, manage service desk tickets, and deliver enhanced support to VIP users. Strong customer service and communication skills are essential for direct interaction with end-users and technical staff.

Responsibilities

Provide technical support for Mac and Windows operating systems
Manage and resolve IT service desk tickets and incidents
Troubleshoot user account issues and application problems

Skills

Qualifications

Public Trust clearance

About DLH

dlhcorp.com

Headquarters

Atlanta, Georgia, United States

Company Size

1001-5000 employees

Founded

1969

View Profile

DLH is a technology and professional services firm that solves health and national security challenges through digital transformation, science research and development, and systems engineering and integration. It delivers improved readiness and response solutions for federal programs, combining R&D, data-driven digital capabilities, and systems engineering to modernize mission-critical programs. DLH emphasizes innovation and technical integration to strengthen public health and national security outcomes across government customers.