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© All Rights Reserved. ApplyBlast.com
novabio
The Technical Support Specialist provides direct phone and email support to end users, field personnel, and internal teams, troubleshooting technical issues and guiding users toward effective resolutions for Nova Biomedical products. This customer-facing role ensures customer satisfaction by diagnosing problems, providing clear instructions, and maintaining consistent communication across the organization. The specialist also supports Field Service and Commercial teams while managing customer cases and participating in rotating after-hours support.
Headquarters
Waltham, Massachusetts, United States
Company Size
1001-5000 employees
Founded
1976
Nova Biomedical is a medical device company that designs and manufactures diagnostic instruments for clinical laboratories and point-of-care settings. Its product portfolio centers on rapid, accurate patient testing with blood gas analyzers, chemistry systems, and related diagnostic platforms. The company emphasizes affordable, reliable instrumentation with user-friendly operation and global service support. It serves hospitals, clinics, and labs worldwide, providing integrated instrumentation, reagents, and technical assistance to enhance critical-care decision-making.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for novabio.
9% above the average for this role
Technical Support Specialist
Nova Biomedical Corporation
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