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Technical Support Specialist at Groendyke Transport - ApplyBlast

Technical Support Specialist

Groendyke Transport

26 days ago

3.0 on Glassdoor

Enid, Oklahoma, United States

Onsite

Full Time

Medior

0 applicants

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About this role

This role provides comprehensive technical support to end users by identifying, researching, and resolving issues related to software, hardware, and office automation. The specialist handles support requests via phone, email, and in-person, ensuring timely problem resolution and maintaining detailed records in a support database. The position involves building and configuring PCs and servers, managing user accounts, and administering telecommunications equipment while staying current with organizational software updates.

Responsibilities

Resolve technical issues for end-users via phone, email, and in-person requests
Build, load, and administer PCs, servers, and Telco equipment
Log problems and resolutions in a database to track and monitor issues

Skills

About Groendyke Transport

groendyke.com

Headquarters

Enid, Oklahoma, United States

Company Size

1001-5000 employees

Founded

1932

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Groendyke Transport is a family-owned bulk trucking company that provides safe and reliable transport solutions across 49 states, Canada, and Mexico, operating from more than 40 locations in 16 states. The company specializes in hauling bulk products using advanced safety technologies such as collision mitigation systems, lane departure alerts, and air disc brakes. Groendyke has earned the North American Safety Champion award a record 9 times, recognizing its industry-leading safety record and programs.