OpenText
The Technical Support Specialist provides end-to-end technical support for OpenText products, ensuring customers achieve success through high-quality service and relationship building. This role involves addressing unique customer concerns with critical thinking and creative solutions while collaborating with cross-functional teams to resolve software defects and feature requests. The position requires strong technical and problem-solving skills to manage complex issues in a supportive team environment.
OpenText helps organizations securely manage and connect data across the enterprise, transforming data into trusted, AI-ready information.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for OpenText.
25% above the average for this role
1 month ago
Technical Support Specialist
Open Text Web Solutions Usergroup eV
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