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Tai Tai
The Technical Support Specialist provides Level 2 technical support for global retail stores, distribution centres, and support offices, resolving incidents and service requests within agreed SLAs. The role involves advanced troubleshooting across Windows, macOS, mobile, and retail technologies, including POS systems and pharmacy applications, while supporting core infrastructure services. This position requires participation in an after-hours on-call roster to ensure business-critical systems remain available in a 24/7 dynamic environment.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Tai Tai.
Tai Tai didn’t post a salary, so this is our estimate from similar listings.