Productsup
Productsup is seeking a Technical Support Specialist to serve as the frontline technical expert for US East Coast coverage hours, managing day-to-day tickets and resolving complex data setup issues on their e-commerce data platform. The role involves collaborating with internal teams, maintaining service level agreements, and contributing to scalable documentation and knowledge sharing. This position requires strong technical acumen in e-commerce data structures and excellent communication skills to support customers effectively.
Productsup’s enterprise feed management and syndication platform empowers businesses to optimize product experiences across all touchpoints. Get started today!
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Productsup.