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oraclecloudinfrastructure
The Technical Support Team Lead will supervise and develop a team of Technical Support Agents, providing quality support to internal customers through feedback, coaching, and performance management. This role involves leading daily operations, managing service escalations, and partnering with cross-functional teams to deliver a seamless customer experience. The position requires availability for after-hours support and weekends to handle outages and ensure high service standards.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for oraclecloudinfrastructure.