PlainID
The Technical Support Team Lead leads and mentors a global team of technical support engineers at PlainID, driving excellence in customer experience and technical problem resolution. This role focuses on hands-on technical leadership, process enhancement, and leveraging AI-driven insights to ensure world-class support for customers and partners. The position requires close collaboration with Product, R&D, and Global Services teams to resolve complex technical challenges and maintain operational excellence.
Headquarters
Tel Aviv-Yafo, Tel Aviv, Israel
Company Size
51-200 employees
Founded
2014
PlainID is an enterprise Agentic Identity Platform that provides real-time authorization for AI agents, APIs, data, and applications. Powered by Policy-Based Access Control (PBAC), the platform enables organizations to centralize policy management, enforce Zero Standing Privileges, and secure access across workforce, customer, and B2B identity use cases. PlainID is trusted by Fortune 500 companies in regulated industries such as financial services and pharma to govern identity security at scale.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for PlainID.