Natus
The Technical Support Technician provides customer-facing technical support through phone, email, and web channels, serving as the primary point of contact for customers and distribution partners in the assigned market. The role involves technical troubleshooting, case ownership, remote installations, and maintenance of technical and customer data. As part of a global team, the technician also supports colleagues and customers across other markets through shared expertise and cross-coverage.
Headquarters
Middleton, Wisconsin, United States
Company Size
1001-5000 employees
Founded
1989
Natus Medical Incorporated develops and supplies medical devices, software, and clinical services to screen, diagnose, and treat disorders of the brain, neural pathways, and the eight sensory nervous systems. Its product portfolio supports areas such as newborn hearing screening, neurodiagnostics, sleep diagnostics, intraoperative neuromonitoring, and electrophysiology, with tools designed to improve clinical workflows and patient outcomes. Natus emphasizes innovation, trusted clinical performance, and global support to advance standards of care and quality of life for patients.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Natus.
Natus didn’t post a salary, so this is our estimate from similar listings.
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