universityofkansas.com
The Technical Support Technician (Tier I) provides first‑contact technical assistance to university users, handling hardware, software, AV, and printer issues via phone, email, chat, remote, and in‑person support. Working under supervision, the technician follows standard procedures, creates and updates tickets, and escalates more complex problems as needed while maintaining inventory and documentation.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for universityofkansas.com.
universityofkansas.com didn’t post a salary, so this is our estimate from similar listings.
33% below the average for this role