Technical Support, VP / New York, NY
BlackRock(1 month ago)
About this role
Senior-level role providing 24x7 white-glove technical support to C‑level executives and their executive assistants, covering setup, diagnosis, repair, maintenance, and upgrades of end-user hardware and software. The position supports a wide range of devices (PCs, Macs, mobile devices, VDIs, AV systems) and manages home technology solutions, asset tracking, and vendor coordination. It involves in-person, phone, and remote support while building detailed customer profiles and coordinating with partner teams globally.
Required Skills
- Hardware Support
- Software Support
- Mobile Technologies
- VPN
- AV Support
- Remote Support
- Desk-Side Support
- Troubleshooting
- Asset Tracking
- Vendor Coordination
+2 more
About BlackRock
blackrock.comBlackRock is one of the world’s preeminent asset management firms and a premier provider of investment management. Find out more information here.
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