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Technical Support with Romanian language at Hewlett Packard Enterprise - ApplyBlast

Technical Support with Romanian language

Hewlett Packard Enterprise

4 months ago

4.8 on Glassdoor

Sofia, Bulgaria

Hybrid

Full Time

Junior

0 applicants

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About this role

This entry-level Technical Support role focuses on resolving hardware and software issues for HPE customers using the Romanian language. The position involves answering inquiries, documenting case summaries, and providing proactive support within a 24x7 environment. Candidates will work hybrid, requiring two days per week from the office alongside remote support capabilities.

Responsibilities

Resolve hardware and software issues for internal and external clients
Answer technical questions regarding product features and specifications
Document case summaries and resolutions in the Knowledge Management System
Provide proactive assistance to prevent or reduce customer problems
Meet strict Service Level Agreement demands within a 24x7 support model

Skills

Qualifications

High School Diploma

About Hewlett Packard Enterprise

hpe.com

Headquarters

The Woodlands, Texas, United States

Company Size

10001+ employees

Founded

1939

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