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Technical Support with Thai at GoGlobal - ApplyBlast

Technical Support with Thai

GoGlobal

4 months ago

3.7 on Glassdoor

Thailand

Hybrid

Contract

Senior

0 applicants

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About this role

A Technical Support Specialist handles Level 2 and 3 support tickets for approximately 200 internal business applications built on .NET and SQL Server. The role requires fluency in Thai to assist end-users and coordinate with engineering teams to resolve incidents efficiently.

Responsibilities

Handle Level 2 and Level 3 support tickets for diverse applications
Troubleshoot issues within .NET and SQL Server based systems
Coordinate escalations with engineering teams for complex incidents
Document fixes and maintain an internal knowledge base
Communicate technical solutions to Thai-speaking end users

Skills

About GoGlobal

goglobal.com

Headquarters

Akasaka, Tokio, Japan

Company Size

201-500 employees

Founded

2018

View Profile

GoGlobal helps companies hire, manage, and pay employees internationally through employer-of-record, payroll, and HR compliance services. The company supports global expansion by enabling businesses to employ talent in multiple countries without setting up local legal entities. It operates in the HR technology and global employment services industry.