Technical Support
Braiins
About this role
A Technical Support Specialist role focused on providing technical assistance and customer support for Braiins OS and Braiins Manager in the bitcoin mining industry. The position involves troubleshooting technical issues, guiding clients, and collaborating with internal teams to improve service quality.
Skills
About Braiins
braiins.comBraiins is a comprehensive Bitcoin mining ecosystem that offers a range of solutions designed to enhance mining efficiency and profitability. Their offerings include Braiins Pool, recognized as one of the longest-running Bitcoin mining pools since 2010, as well as Braiins OS, a custom mining firmware that optimizes hardware performance. Additionally, Braiins provides tools such as the Braiins Manager for remote monitoring and management, and the Braiins Toolbox for easy updates and optimizations. The company emphasizes supporting miners with educational resources and insights, making it a leader in the cryptocurrency mining industry.
Recent company news
TradingViewSolo Bitcoin miner bags over $200K block reward using rented hashrate
2 weeks ago
Bitcoin MagazineWith Stratum V2, Braiins Plans Big Overhaul In Pooled Bitcoin Mining
Aug 5, 2019
CNBCThe software used in bitcoin mining is getting its first big makeover in more than a decade — here's what's changing
Oct 11, 2022
CoinDeskBitcoin's First Public Mining Pool Is Rebranding
Jun 2, 2019
Yahoo FinanceBraiins OS: An Open Source Alternative to Bitcoin Mining Firmware [UPDATED]
Oct 19, 2018
About Braiins
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Braiins.
Salary
$9k – $12k
per year